Buell & Associates specializes in Marketing Automation and Customer Relationship Management (CRM) solutions. Frank Buell, president of Buell & Associates, has been actively involved with CRM for over 25 years.
Marketing Automation is focused on driving cold leads into warm opportunities, and takes advantage of the cloud-based tools from traditional web sites, social media, analytics, and CRM databases. Buell & Associates is a certified partner for SwiftPage Act! and Zoho CRM.
CRM solutions have changed as technology has changed over the years, from standalone systems to cloud based with integrated social media.
Today, Customer Relationship Management encompasses sales, marketing, customer service and support. And it doesn't matter if you are a one-person shop, small business, or large enterprise; there are CRM solutions available at all levels.
Buell & Associates is based in Montreal, Canada but has clients throughout the global village.