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ACT! Training

Course Outlines

ACT! 2007 Basic

ACT! 2007 Advanced

ACT! 2007 Administrator

ACT! 2007 QuickStudy Guide

Managing Contacts with ACT!


ACT! 2006: Basic

Private Class: $1,200.00 per day (max. 10 participants) [register now]

Manual 218 pages: $49.95

Description

This ILT Series manual covers the basic functions and features of ACT! 2006. Students will learn how to navigate a database, locate records, create and delete contacts, work with company records, perform lookups and searches, use Contact List view, work with groups, and schedule activities. Before taking this course, students should be comfortable using a personal computer and Windows XP or later. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Course Length: One day

Table of Contents

Unit 1: Getting started

 

Unit 6: Using groups

Topic A: Using ACT! 2007

 

Topic A: Creating and deleting groups

Topic B: Navigating in ACT! 2007

 

Topic B: Changing group membership

Topic C: Closing a database

 

Topic C: Working with groups

Unit 2: Working with contacts

 

Unit 7: Scheduling activities

Topic A: Working with the My Record

 

Topic A: Navigating the calendar views

Topic B: Creating and deleting contacts

 

Topic B: Scheduling activities

Topic C: Working with secondary contacts

 

Topic C: Completing activities

Topic D: Using names and salutations

 

Unit 8: Writing letters

Topic E: Entering notes

 

Topic A: Setting letter preferences

Topic F: Attaching files to a contact

 

Topic B: Creating template-based letters

Unit 3: Companies and divisions

 

Topic C: Printing envelopes

Topic A: Adding and removing companies

 

Topic D: Printing labels

Topic B: Managing companies

 

Unit 9: Using e-mail

Topic C: Managing divisions

 

Topic A: Setting e-mail preferences

Unit 4: Simple lookups

 

Topic B: Viewing e-mail in ACT!

Topic A: Performing simple lookups

 

Topic C: Composing e-mail messages

Topic B: Performing special lookups

 

Topic D: Recording e-mail histories

Topic C: Replacing, adding to, and narrowing lookups

 

Unit 10: Internet integration

Topic D: Keyword searches

 

Topic A: Internet integration

Unit 5: Contact List view

 

Topic B: Accessing maps and driving directions

Topic A: Using the Contact List view

 

Unit 11: Running reports

Topic B: Refining and creating lookups

 

Topic A: Contact reports

Topic C: Customizing the Contact List view

 

Topic B: Group and company reports

Topic D: Integrating Microsoft Excel

 

Topic C: Opportunity reports

   

Topic D: Printing an Address Book

Objectives

  • Start ACT! 2007, navigate through a database, find a specific record, close a database, and close ACT! 2007.
  • Find and correct the My Record, create and delete contacts, work with secondary contacts, work with contact names and salutations enter notes for a contact, and attach files to a contact.
  • Add and delete a company record, associate contacts with a company, and add a new division within a company record.
  • Perform a basic lookup; perform an empty/non-empty and greater than/less than search; replace, add to, and narrow a lookup; and perform a keyword search.
  • View contacts in the Contact List view; refine and create a current lookup within the Contact List view; customize the appearance of the Contact List view and export the Contact List view data to Excel.
  • Create and delete groups, change group membership, and perform group lookups.
  • Navigate the ACT! Calendar views, schedule an activity, and clear an activity.
  • And more

ACT! 2007: Advanced

Private Class: $1,500.00 per day register now

Manual 170 pages: $49.95

Description

In this ILT Series course, students will use ACT! 2007 to perform advanced lookups and queries, manage

documents and files, work with e-mail templates, and send a mass e-mail message. Students will also learn how to integrate ACT! 2007 and Outlook to send messages and share activities. Students will work with the Task List, creating custom activity types and priorities, work with the calendar feature, and learn how to manage

opportunities. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Course Length: One day

Table of Contents

Unit 1: Advanced lookups and queries

 

Unit 5: Outlook integration

Topic A: Advanced queries

 

Topic A: Specifying Outlook and ACT! settings

Topic B: Lookups by example

 

Topic B: Sending messages to ACT! contacts

Topic C: Additional lookups

 

Topic C: Sharing ACT! and Outlook activities

Topic D: Company lookups

 

Unit 6: Advanced activities

Topic E: Group lookups

 

Topic A: Using the Task List

Topic F: Opportunity lookups

 

Topic B: Managing activity types and priorities

Unit 2: Performing a mail merge

 

Topic C: Managing resources

Topic A: Working with document templates

 

Topic D: Working with multiple activities

Topic B: Personalizing document templates

 

Topic E: Scheduling an activity series

Topic C: Performing a mail merge

 

Topic F: Workgroup calendar features

Unit 3: Document and file management

 

Topic G: Setting activity preferences

Topic A: The Documents tab

 

Topic H: Printing a calendar

Topic B: Attaching files

 

Unit 7: Opportunity management

Unit 4: Sending mass e-mail messages

 

Topic A: Viewing opportunities

Topic A: Working with e-mail templates

 

Topic B: Adding and removing opportunities

Topic B: Performing a mass e-mail merge

 

Topic C: Generating quotes

   

Topic D: Exporting opportunities to Excel

   

Topic E: Managing the opportunity process

   

Topic F: Maintaining a product list

Objectives

  • Perform advanced lookups and queries.
  • Work with document templates and perform a mail merge.
  • Manage documents and files.
  • Work with e-mail templates and send a mass e-mail message.
  • Integrate ACT! 2007 and Outlook to send messages and share activities.
  • Work with the Task List, create custom activity types and priorities, create and schedule resources, grant calendar access and print activity calendars.
  • Manage opportunities.

ACT! 2007: Administration

Private Class: $1,800.00 per day register now

Manual 200 pages: $149.95

Description

This ILT Series course is aimed at system administrators who support ACT! 2007 users. Students will learn how to install ACT! 2007, convert a database from a previous version, create and delete a database, import contacts from another data source, manage users and teams, and restrict contact access. They'll also create and manage database fields and drop-down lists, and use a Layout Designer to modify data input screens. In addition, they'll set general system preferences, such as scheduling and communication preferences, and create a custom command and add it to the menu and toolbar for easy user access. Finally, they'll backup and restore a database, perform routine maintenance, use the ACT! Diagnostic Tool, configure a network synchronization service, manage Sync Sets, and create and deploy a remote database. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Course Length: One day

Table of Contents

Unit 1: Installation and conversion

 

Unit 5: Setting preferences

Topic A: Installing ACT! 2007

 

Topic A: Setting general preferences

Topic B: Upgrading from ACT! 6.0

 

Topic B: Setting calendar and scheduling preferences

Topic C: Opening a database

 

Topic C: Setting communication preferences

Unit 2: Database creation

 

Unit 6: Menu and toolbar customization

Topic A: Creating and deleting databases

 

Topic A: Creating custom commands

Topic B: Importing and exporting contacts

 

Topic B: Adding and removing menu and toolbar commands

Topic C: Managing user accounts

 

Topic C: Customizing the navigation bar

Topic D: Managing teams

 

Unit 7: Database maintenance

Unit 3: Defining fields

 

Topic A: Backing up and restoring a database

Topic A: Adding new fields

 

Topic B: Performing routine maintenance

Topic B: Editing and removing fields

 

Topic C: Using the ACT! Diagnostic Tool (ACTDIAG)

Topic C: Managing drop-down lists

 

Unit 8: Synchronization

Unit 4: Designing layouts

 

Topic A: Managing the sync server

Topic A: Working with layouts

 

Topic B: Managing the Sync Set

Topic B: Adding tabs and fields

 

Topic C: Creating and deploying a remote database

Topic C: Adding objects to a layout

 

 

Topic D: Fine-tuning a layout

   

Topic E: Setting field entry order

   

Objectives

  • Install ACT! 2007, convert an ACT! 6.0 database to an ACT! 2007 database, and open a database and examine its PAD file.
  • Create and delete a database, import contacts from another data source, manage users, manage teams, and restrict contact access.
  • Add, edit, and remove database fields, and create and manage drop-down lists.
  • Use the Layout Designer to add tabs, fields, and objects to a layout, fine-tune a layout, and set field entry order.
  • Set general system preferences, calendar and scheduling preferences, and communication preferences.
  • Create a custom command, add and remove menu and toolbar commands, and customize the navigation bar.
  • use the ACT! Diagnostic Tool.
  • Configure a network synchronization service, create and manage Sync Sets, and create and deploy a remote database.

The Official ACT! 2007 QuickStudy Guide

The Official ACT! 2006 QuickStudy GuideThe Official ACT! QuickStudy Guide steps you through using all the great new features in ACT! 2007. Learn HTML e-mail, Enhanced Outlook™ Integration, and Active Libraries, in easy-to-use, easy-to-understand exercises. Master ACT! while becoming more productive than ever. Learn everything you'll ever need to know about ACT! — from entering, saving, and sorting contacts to completely customizing fields and screens to match your business processes!

  • Learn ACT! at your own pace on your own time — even learn modules in the order you choose.
  • Explore powerful productivity features that you didn’t even know about.
  • Get — and stay — ahead of your competition.
  • Ideal for all ACT! users — individuals, small businesses, and corporate customers.

You’ll get more than 100 complete, self-paced interactive exercises featuring real-world lessons to teach beginning, intermediate, and advanced techniques. Plus, you’ll get what no other book on ACT! offers — an official training guide directly from the makers of ACT!

The interactive exercises cover topics that range from basic usage to advanced customization techniques, none of which are dependent on the completion of previous exercises. The Official ACT! QuickStudy Guide allows users to learn what they want, when they want to.

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Managing Contacts with ACT! 2006:

Managing Contacts with ACT! 2005: Covers ACT! 2005 and ACT! 2006 Premium for WorkgroupsCovers ACT! 2006 and ACT! 2006 Premium for Workgroups

With ACT! 2006, you've already purchased the most comprehensive contact management software available. Now you've found the perfect resource to ensure that you get the most out of your investment! "Managing Contacts with ACT! 2006" is a one-of-a-kind guide to successful contact management.

By working through several hands-on tasks, you'll learn the most important features available in Version 2006—including setting up a new contact or company, tracking activities, managing opportunities, grouping data, and more.

Get ready to master the tips you need for effective contact management from start to finish!

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For more information call (514) 488-1300 or (888) 483-1300

 

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