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Sales Management

GoldMine Premium Edition users can leverage powerful forecast management features for a complete view into each opportunity stage, helping them focus on which deals have a better propensity to close. GoldMine Premium Edition’s Sales Management features help streamline opportunity and forecast processes for greater revenue generation and more focused sales efforts.

Sales Management functionality in GoldMine® Premium Edition provides this much needed technology to help drive revenue, not just in terms of numbers, but in terms of streamlining sales processes and forecast methodologies. Once sales teams receive lead information from the marketing divisions, the sales process is initiated and deal information can be captured. GoldMine provides sales users and managers consistent opportunity and project tracking functionality so all teams are on the same page.

Relationship Management

GoldMine® Premium Edition helps you grow your business by enabling you to not only effectively manage your customer relationships, but any business relationship. Designed to work the way you work with your customers, GoldMine Premium Edition helps companies maintain all customer interactions in order to create a winning solution. Not only can your sales and marketing teams benefit from increased performance, but your customer service agents can as well. Users across all customer facing divisions can leverage GoldMine Premium Edition’s Relationship Management features to access the information they need to be more productive, resulting in better real-time business decisions that strengthen customer communications.

Customer Service

Case management functionality in GoldMine® Premium Edition provides customer service agents the ability to capture service requests, filter, and access the details of each case. The Customer Service Center enables your entire service division to pursue, arrange and filter all service requests in order to optimize their work days.

Marketing Automation

GoldMine® Premium Edition’s campaign features help you improve marketing effectiveness by targeting the right contacts for each marketing campaign. The intuitive marketing campaign generator lists the contacts which qualify for specific campaigns, automatically generates user activities in real time, and helps marketing managers create and initiate mail and email campaigns. Use the GoldMine campaign management features to create marketing campaigns for your customer facing agents, enabling them to initiate the leads process and analyze the productivity of each campaign.

For more information or licensing call (514) 488-1300 or (888) 483-1300, or visit our E-store